privacy policy

1. Information We Collect
We only collect personal information that is necessary to book, manage, and safely execute your charter or activity. This includes:

  • Identity Data: Full names, passport numbers (where required for immigration or safety manifests), and emergency contact details.

  • Contact Data: Email addresses, phone numbers, and physical addresses.

  • Financial Data: Bank transfer confirmations and invoice records (we do not store credit card numbers directly).

  • Health & Safety Data: Dietary requirements (for catered charters) and any relevant physical or medical conditions you voluntarily disclose to ensure your safety on board.

  • Media Data: Photographs or video footage captured during your charter, which may be used for marketing purposes unless you explicitly opt out.

2. How We Use Your Information
We use your data strictly to operate our business and provide you with a safe experience. Specifically for:

  • Processing your bookings, deposits, and final balances.

  • Communicating trip details, flight updates, and weather changes.

  • Ensuring compliance with St. Helena immigration requirements (such as verifying medical evacuation insurance).

  • Provisioning the vessel with accurate food and safety gear tailored to your group.

3. Data Sharing and Disclosure
We value your privacy and never sell or rent your personal data to third parties. We only share your information when absolutely necessary to deliver our services:

  • Local Authorities: If requested by St. Helena immigration, port control, or emergency medical services in the event of an accident.

  • Service Providers: Trusted third parties who assist us in operating our business, such as our accounting platform or email booking software, provided they agree to keep this information confidential.

4. Data Security and Retention

  • Security: We take data security seriously and implement industry-standard safeguards to ensure your personal information is highly secure and is not shared with unauthorised third parties.

  • Retention: We keep your personal information only as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or local tax reporting requirements.

5. Your Legal Rights
Depending on your residency, you have the right to:

  • Request access to the personal data we hold about you.

  • Request that we correct any inaccurate or incomplete information.

  • Request the erasure of your personal data, subject to any overriding legal or financial retention obligations.

6. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted directly to our website with an updated revision date.

7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact South Atlantic Adventures directly at southatlanticadventures@outlook.com